Planning Fees
Planning fees charged by Wander World Destinations for advisory, research, and coordination services are non-refundable once planning work has commenced. This includes initial itinerary research, supplier outreach, vendor coordination, and consultation time.
Planning fees compensate for the professional expertise and time invested on your behalf — they are not contingent on whether a trip ultimately takes place.
If a client cancels before any planning work has begun (prior to the first strategy session or itinerary research), a full refund of the planning fee may be issued at the sole discretion of Wander World Destinations.
Group Retreat Cancellations
Group retreats — including Bali Bloom and other She Wanders Worldwide signature experiences — have defined cancellation timelines due to the non-refundable commitments made with destination partners on your behalf.
| Cancellation Timeline | Refund Amount | Notes |
|---|---|---|
| 120+ days before departure | Full refund of payments made, minus planning fee and processing fees | Written cancellation request required |
| 90–119 days before departure | 50% refund of trip payments (planning fee non-refundable) | Destination partner deposits may already be non-refundable |
| 60–89 days before departure | 25% refund of trip payments | Most supplier payments are non-refundable at this stage |
| Less than 60 days before departure | No refund | Travel protection is strongly recommended to cover this scenario |
All cancellation requests must be submitted in writing to hello@wanderworlddestinations.com. The cancellation date is the date WWD receives written notice.
Group Sailing Cancellations
For group cruise bookings facilitated by Wander World Destinations — including Sisters at Sea and future group sailing experiences — cancellation policies are governed by both WWD and the cruise line supplier. The following general timeline applies:
| Cancellation Timeline | Refund Amount | Notes |
|---|---|---|
| 120+ days before departure | Refund of payments made minus deposit, planning fee, and processing fees | Deposit is non-refundable once submitted to supplier |
| 90–119 days before departure | 25% refund of trip payments | Cruise line penalties begin at this stage |
| 60–89 days before departure | No refund of supplier payments | WWD will pursue credits where available |
| Less than 60 days before departure | No refund | Travel protection is strongly recommended |
The 20% deposit paid at booking is non-refundable once submitted to the cruise line on your behalf. All cancellation requests must be submitted in writing to hello@wanderworlddestinations.com.
Payment Plan Default
Clients on an approved payment plan who miss a scheduled payment will be notified in writing by Wander World Destinations. If payment is not received within 5 business days of the missed due date, WWD reserves the right to release the client's reserved cabin back to inventory. Any payments already submitted to the supplier on the client's behalf are non-refundable. WWD planning fees are also non-refundable in the event of a payment default.
No-Show Policy
Clients who fail to board on the scheduled departure date without prior written notice to Wander World Destinations are considered a no-show. No refunds will be issued for no-shows. Travel protection insurance is strongly recommended to protect against unforeseen circumstances that may prevent travel.
Referral Program Credits
Sailor Loot referral credits earned through the Wander World Destinations referral program are applied as onboard credits through the cruise line supplier and are subject to that supplier's terms. Referral credits have no cash value, are non-transferable, and are forfeited if the referring client cancels their booking. Credits are issued only upon the referred client's completion of final payment. WWD reserves the right to modify or discontinue the referral program at any time.
Individual Trip Cancellations
For individually planned trips (destination weddings, honeymoons, custom itineraries), cancellation and refund eligibility depends on the policies of each supplier involved — airline, hotel, cruise line, etc.
WWD will advocate on your behalf with suppliers wherever possible. However, we cannot guarantee refunds from third-party providers, as their policies are outside our control.
Changes to Bookings
Date changes, name corrections, destination modifications, or other itinerary changes may incur fees from travel suppliers. WWD will communicate any applicable fees to you before changes are processed.
Change fees charged by WWD for significant itinerary rework (after an itinerary has been fully built and confirmed) will be outlined in your client agreement.
Cancellations Due to Travel Advisories or Force Majeure
In the event a trip must be cancelled or interrupted due to:
- Government-issued travel bans or Level 4 "Do Not Travel" advisories
- Natural disasters, pandemics, or declared national emergencies
- Airline or supplier bankruptcy or cessation of service
WWD will work with affected clients to pursue credits, rebooking options, or refunds from suppliers wherever possible. However, WWD planning fees remain non-refundable in these circumstances. This is precisely why comprehensive travel protection is recommended for every trip.
How to Request a Refund
To initiate a refund or cancellation request, please contact us in writing:
- Email: hello@wanderworlddestinations.com
- Include your name, booking reference, and reason for cancellation
We will acknowledge your request within two business days and advise you on applicable refund eligibility based on this policy and any supplier-specific terms.
Refunds, where applicable, will be processed within 10–14 business days to the original payment method.
Changes to This Policy
Wander World Destinations reserves the right to update this Refund Policy at any time. Changes will be reflected by a revised effective date. The policy in effect at the time of your booking will govern your specific reservation.
Questions About a Booking or Refund?
We're here to work through it with you directly.
hello@wanderworlddestinations.com
945-312-5588 · Fort Worth, TX